Shipping
We offer free delivery across the UAE on all orders over AED 300.
For orders below AED 300, a standard shipping fee of AED 15 applies.
| Standard | Price |
|---|---|
| Standard Shipping Charge for UAE (10kg and below) Â | 20 AED |
| Extras | Price |
|---|---|
| Additional Weight Charges Extra cost per additional kg above 10 kg, up to a | 4 AED / KG |
| Return to Origin (RTO) The cost to return undelivered shipments to Vendor | 20 AED |
| Reverse Logistics The cost to collect packages from customer and to Vendor | 20 AED |
Return & Refund Policy
We accept returns within 14 days of delivery.
For change-of-mind or sizing issues, return shipping costs are the responsibility of the customer.
If you receive a damaged, defective, or incorrect item, we will cover the return shipping cost and ensure a replacement or full refund.
Our goal is to make your shopping experience with JAYJO smooth and worry-free.
